My Real Story: How Heartbreak Created Healing Baithak (Full Width)

My Real Story, How Heartbreak Created Healing Baithak

A real story of loss, rebuilding, and the courage to sit with someone in their pain

NoteThis is a human story, told simply, and it sits at the heart of Healing Baithak.

Hello, my name is Syed Sheraz Ali Shah.

I want to share the real story of Healing Baithak. It’s not a fancy business story. It’s a messy, true story about how I completely fell apart, and how that deep, deep pain showed me what I was meant to do with my life.

Before I started this mission, I was just like anyone else, working hard, full of stress, and trying to keep everything together.

I wasn't a trained listener or a big boss, I was simply a person whose entire world—his business, his heart, and his mind—stopped working all at once.

Truth, I went through a terrible, dark time.

Syed Sheraz Ali Shah

It's Me, After losing everything.

When I finally found the courage to ask for help, the professional system was so cold, so expensive, and so difficult to access that it only made me feel worse. The reason our mission exists today is because of that pain. I learned that when we hit rock bottom, that place is often the perfect ground to start building something truly good for others.

Why this matters, if I struggled this much, millions staying silent are struggling too.

This is a human story, told simply. I am sharing this so you can see that if I, a seemingly strong person, struggled this much, then the millions of people around us who are silent must be suffering in the darkness, too. Healing Baithak was born from this love and a desperate need to fix a system that wasn't helping people like me.

The Pressure That Crushed Me Slowly

To really understand why I created Healing Baithak, you need to know about the pressure that had been squeezing me since I was a child. My life was never easy or privileged. It was built on constant fighting, endless work, and never saying no to responsibility.

The Weight of the Eldest Son’s Shoulders

Family role, eldest son, full responsibility, early.

I grew up carrying a very heavy load, the absolute responsibility of being the elder son.

We spent many years moving from 1 rented house to another. The constant fear of finding rent money was a low, quiet worry that never left my mind. My father is an honest laborer, a man with great dignity, but making ends meet was always a huge, stressful job. Because I was the older boy, I felt the full financial weight of the family on my young shoulders. This wasn't just a tough childhood, it was a constant, grinding stress that I never realized was hurting my mental health. I thought this heavy feeling was just the normal cost of being an adult.

Hard lesson, I never learned how to ask for help.

Those hard years taught me to be strong, to be grateful for small things, but they also taught me a terrible habit, I never learned how to ask for help.

When I felt completely overwhelmed, like a car paralyzed in mud, I would sit alone. My mind would race with worry, stress, and self-doubt. I needed a safe place to just talk, someone to listen without judging my family’s struggles or my own failures. But in our society, we are told that asking for help means you are weak or selfish. So, I sat in silence for years, trying to fix everything alone, and unknowingly built up a massive, dangerous emotional debt inside my heart.

Mission, destroy deadly silence, make reaching out feel simple, normal.

This deadly silence is the 1st thing Healing Baithak must destroy. Our mission is to make reaching out for help feel as simple and as normal as asking a trusted friend to meet for tea. We have to take away that feeling of hesitation, shame, and weakness.

The Street University of 30 Jobs

Because I always needed to earn money, working was not a choice, it was a desperate requirement. This forced me into more than 30 different jobs in my life. It wasn't a career ladder, it was a scramble for survival. Each job meant starting from 0, learning new skills, trying to please new bosses, and dealing with new kinds of stress.

Real work, labourer, waiter, tailor, anything to survive.

I worked hard as a laborer in dusty, noisy factory places. I was a waiter at marriage halls and food stalls, spending hours on my aching feet while serving all kinds of people. I even made air coolers and worked as a tailor, stitching clothes. Each 1 of those jobs chipped away a little bit of my energy and my emotional reserves.

I know, what it feels like to struggle for every rupee.

This long history of non-stop work, low pay, and constant anxiety is the real, true heart of who I am. I know exactly what it feels like to struggle for every rupee, to be the lowest person on the job site, and to live with the fear that 1 small hospital bill could wipe out months of hard work.

Finally, after years of this fight, I found my path in Digital Marketing. I worked, I saved, and after 3 years, I used every last penny to start my own business. When I finally felt a bit safe and stable financially, my heart, which had been locked down for so long, finally opened up and allowed itself to fall completely in love.

The Mental Health Tsunami That Hit My Life

Trigger, intense relationship, fuse lit.

The years of silent stress had created a ticking bomb inside me. The final trigger was the intense relationship, which became the match that lit the fuse. When that relationship ended, my life didn't just break, it became a total disaster.

The Deepest Investment and the Total Collapse

I finally allowed myself to love completely. For 511 days, my life was totally woven into hers. We were partners in everything, at work in the same office, and in life, sharing almost every single day. I gave 100% of myself to this. I truly believed she was my last love, like the poet Jaun Elia says, “Daastaan khatam honay waali hai, Tum meri aakhri muhabbat ho.”

Differences, strong willed, painful arguments.

But we had big differences. We were both strong-willed, and our different ways of seeing the world caused painful arguments. This emotional rollercoaster came to a final stop when I asked her to marry me. She rejected it and left.

Actually, the pain had started earlier. Even before she left, the stress of our fights and the first feeling that things were ending had already made my business shake badly.

The silence lasted 48 brutal days.

Hope spark, she started a new office near mine, we met.

Just as I hit that 48-day mark, I got the news that she was opening an office near mine. I asked for her address again and again. She finally shared it, and we met.

During those 48 days of silence, my business was crashing, too. Why, because I was not just the boss, I was the engine that ran the entire company. Even though my team was working, I was personally doing the work of 5 people, I was the Sales Manager finding new clients, the Project Manager running all the tasks, the SEO and Digital Marketing Strategist creating the plans, handling every single client meeting, and doing the check and balance on the team's work to ensure our clients were growing.

When my mind broke, my focus died. I could not plan, I could not respond to clients, and I could not create strategies. The engine stopped. Because of this complete lack of mental presence, I lost a shocking 50% of the company I spent 4 years building. My emotional pain was instantly costing me my money and my life's work.

The 511 days showed the size of my investment, the 48 days showed the depth of my loss. This brutal emptiness was the moment my mental health bomb exploded. She had moved on, but I was stuck at 0, drowning in depression and crippling anxiety.

I was completely broken, but I tried to be positive. I spent the next 29 days meeting her regularly to help her set up and complete her new office. It was during these 29 days of being near her again that something amazing happened. My heart felt a little hope, and my mind started working again. In just 20 days of those meetings, my business, which was suffering a 50% loss, completely recovered. I was back to 100% and feeling strong because I thought maybe, just maybe, everything was getting better.

Reality check, old problems returned instantly.

But the old problems returned instantly. She made it absolutely clear I had no place in her new, powerful world. The final rejection was cold and absolute. I lost my love for good, and this time, the emotional damage was total.

Team memories during the earliest days
Last picture with team, I know you were guessing who is she, but She isn't in this picture.

After those 29 days ended, my heart could not take the loss. I immediately started losing my business again. 2 months after that final, crushing goodbye, the weight of the complete loss hit me. This time, there was no recovery. My business completely disappeared. I had to say goodbye to my 13 employees. I lost my love, my last love, and my entire life's work.

Lowest point, I looked for professional help.

I had hit the absolute lowest point a person can reach. The only thing left to do was look for professional help.

The Black Hole, The True Face of Depression

The real pain was inside my mind, and it was the most frightening thing I have ever faced. I need to explain exactly how bad it was, because this is what millions of people hide every single day:

Symptom 1, anxiety felt like a physical war.

1. My Body Became a War Zone (Anxiety), My anxiety was not just a feeling, it was a physical war. I started having dizzy spells that made me feel like I was falling, extreme nausea, and my heart raced non-stop. My body felt trapped in a constant, brutal panic, even when I was alone in a quiet room. I couldn't find peace. This experience taught me a deep truth, mental pain is a real injury, just as bad as a broken leg, and it needs gentle, human care, not cold, distant medical treatment. Healing Baithak’s 1st rule is to treat your pain as a real wound that needs warmth and respect.

Symptom 2, insomnia, exhaustion, paralysis.

2. The End of Rest (Insomnia and Fatigue), Sleep completely left me. I would lie awake for hours, my mind trapped in a terrifying loop of self-blame, constantly replaying every mistake I had ever made. When I finally did fall asleep, it was short, shallow, and full of awful nightmares. The exhaustion was paralyzing. Getting out of bed felt physically impossible, like trying to push a huge stone up a hill. I could not do simple, everyday tasks. This is the dark reality of depression, and I realized I needed simple, loving guidance.

Symptom 3, isolation that made everything heavier.

3. The Crushing Isolation, Even when I was surrounded by caring people, I felt deeply, utterly alone with this massive, multi-layered grief. I realized that my most urgent, desperate need was not a complicated psychoanalysis, it was simply a warm, non-judgemental, human person to sit with me and truly listen.

The Broken System and My Global Research

My personal breakdown forced me to search for professional help. And that search revealed a terrifying truth, the entire system, not just in Pakistan, but around the world, is failing the vast majority of people, especially those who are already struggling.

The Shocking Wall of Money, Cost

Barrier, price shuts the door for most people.

When I finally agreed I needed help, the 1st thing that hit me was the price. The fees charged by professional psychologists were so expensive they were completely out of reach for a person who had just lost everything.

I instantly saw the cruel reality, the system is set up only for those who are rich enough to afford it. For the millions of hardworking people in Pakistan, in India, in Bangladesh, and even in poor parts of many developed countries, professional mental healthcare is an expensive dream they can never afford. It’s a luxury item for the wealthy, not a basic human necessity for those who are struggling the most.

Decision, affordability must be real, not marketing.

My experience of working 30 different jobs instantly created a bond between me and this huge, forgotten population. I knew the worry about the cost was enough to stop any working person from even calling to ask about help.

Healing Baithak’s biggest rule is real, honest affordability. We had to tear down this huge financial wall and make help a realistic, practical choice for every single person who needs it.

The Systemic Coldness That Hurts, Dehumanization

The 2nd terrible failure was the feeling of the treatment itself. I tried to go to sessions in cold hospital hallways and clinical, sterile offices. The process was stiff, slow, and felt scary. I immediately felt like I wasn't a person anymore, but just a "patient" who was broken and needed fixing.

Environment shift, from clinic feeling to baithak feeling.

This feeling of being checked, judged, and labeled made my depression and anxiety worse. I needed kindness and warmth, I got clinical distance and medical rules. I left those places feeling colder, more exposed, and more alone than when I walked in. The system felt like it was designed to maximize distance, not connection.

I realized that the clinical setting and the official language made the shame around mental health much worse. How can a person feel safe enough to open their deepest heart in a place that looks and feels like a cold clinic, This proved to me that the environment and the approach matter just as much as the expert’s knowledge. Healing Baithak must be a Baithak, a warm, comfortable, confidential corner where the conversation flows naturally, and you are respected as a human being, not labeled as a diagnosis.

The Global Crisis, 70 Million Silent People

Scale, tens of millions struggle silently.

My own pain pushed me to research the data on mental health not just in Pakistan, but across multiple low and middle-income countries. What I found was a disaster of human suffering.

In Pakistan alone, over 70 million people are estimated to be struggling silently with serious mental health issues.

This problem is global. In many countries, the number of mental health experts compared to the population is terribly low. This means huge numbers of people, in villages, small towns, and poor neighborhoods, have absolutely no access to any kind of professional help.

The high cost combined with the lack of available professionals creates a disaster that leaves a massive population in complete, desperate silence.

My Final Training, Becoming a Listener

You might be asking, how did I, a businessman, become a "Trained Listener"

Secret, I was already listening long before the title.

Here is the secret, Even before the heartbreak and the cold offices, I was already a listener without knowing it. My role is as a trained listener.

In my family, I was always the elder boy, the one who managed the house, helped with big family problems, and was part of all the big decisions. People came to me because they trusted me.

Why, Because I am a naturally jolly, extrovert, and understanding person.

A quiet moment that started a bigger mission

Friends, shared their biggest problems and fears.

Because I had worked in many cities and companies as a businessman, my circle of close friends grew very large. They knew they could share their biggest problems, secrets, and fears with me. I always suggested things according to my observations and experience, as I had worked in multiple cities and companies.

With my friends

I spent years helping my friends and relatives make sense of their troubles. All of that, being the responsible elder boy, the trusted friend, the businessman, was my first, quiet training.

The Birth of Purpose, Building the Baithak I Needed

The anger I felt at the system's failures slowly turned into a powerful, unstoppable mission. I realized I had to build the exact solution that had failed to be there for me. I had to create something that fixed every single problem I had personally faced and that still hurts the 70 million silent sufferers today.

The Simple Idea, A Baithak, Not a Clinic

Core idea, sit, talk, connect, feel safe.

The central idea was simple and deeply rooted in our culture, We need a Baithak, not a scary hospital. A Baithak is a friendly, safe place for people to sit, talk, and connect. I imagined a place where talking feels easy and happens without the heavy pressure of a clinical office.

This simple vision created the 3 most important rules of Healing Baithak, each 1 a direct answer to my own pain and the system's failures:

Rule 1, real affordability for real people.

1. Real, Honest Affordability, The price had to be fair and easy to manage for the average working person, the student, the elder son carrying the family’s worries. Our prices are set to be sustainable for our listeners while making the service a realistic, practical choice for the majority who are struggling.

Rule 2, easy access from every corner.

2. Easy Access for Everyone, To reach the 70 million people, we cannot be limited by city boundaries. Our platform had to be fully online, simple to use on any phone, connecting people in every corner of the country to qualified listeners.

Rule 3, human warmth and deep listening.

3. Human Warmth and Deep Listening, We do not focus on giving a medical diagnosis, we focus on deep listening and genuine connection. We train our professionals to understand that the person they are talking to is struggling, not sick or broken. Our approach is designed to feel like a truly meaningful conversation with a trained, trusted human being, not a cold, medical consultation.

The Launch, My Labor of Love and Hope

Build website, words, social, driven by purpose.

I had lost my company, but I still had my 8 years of digital marketing experience, and now, a burning, single purpose. I built the entire platform myself, the website, the words, the social media. Every single step was a labor of love, fueled by the memory of my own darkest nights.

When we launched, the response was immediate and amazing. In our very 1st month, 19 clients trusted us with their pain. This proved that a huge, silent need existed for this exact kind of warm, human service.

Proof, more than 10 five star reviews, real relief reported.

We knew we were right. The feedback was instant and powerful, more than 10 five-star reviews right away. I even took 2 sessions myself as a Trained Listener, and the clients told me that the model felt safe, respected, and truly healing because it was genuine.

Promise, you will never be treated as a patient or just a diagnosis.

My promise to you, built from the broken pieces of my own life, is this, at Healing Baithak, you will never be treated as a "patient" or just a "diagnosis."

You are a human being. You are a person in pain. And we are here to listen with a warm heart, at a fair price, and with no judgment, because a broken heart built this home for healing, just for you.

We are not just a service. We are the warm corner you’ve been looking for all along. Welcome home.

Explore Learn more about our philosophy, see all professionals, or read why we started Healing Baithak.

Ending

If any part of this story sounds like your life, you are not alone. Take one small step. Pick a time, choose a person, and let your words land somewhere safe.

Start here with a professional who fits you, or visit the home page to see sessions and options.

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